Helga Strand · Chief Executive Officer
Dear friends of the coast,
This report is long, so let me tell it in one crossing. On the first morning of May, at 06:12, M/S Norlys Fenn left the Stavanger quay with 1 298 people aboard and a two-hour, fifty-two-minute appointment to keep1. She kept it, and she will keep it two thousand more times this season.
What has changed since I wrote the last letter is not the timetable. It is what the timetable costs. Twelve of our twenty-one ships now run on batteries, and the network’s emissions intensity fell to 27.6 grams of CO₂ per passenger-kilometre, down from 41.2 in 20242. The passengers did not have to pay for it: the fare level was flat, and every crossing is cheaper in carbon than the one three years ago. That is the strategy, and I would rather it stayed the whole story.
There is a part of the business we have not fixed. October is still thin, and the fjord routes still bend to the weather more than we would like. We would rather run fewer ships longer than chase the last ten percent of the autumn with diesel burn we do not need3.
The season carried a quieter change on the quay. The crew we certify for battery service now includes the children who grew up taking our ferries; we do not serve these towns, we belong to them, and that is the only moat this company has.
I should say one thing plainly, because the board chair will. She asked me whether we are safe. Yes. The season finished with no lost-time incidents, and the next two years will be spent making that word easier to say: redundancy in the charging infrastructure, a second crew per express vessel, and a standing review of every crossing over forty nautical miles.
Thank you for crossing with us. The sea keeps its own schedule. We have spent thirty years learning to keep it.
Helga Strand
- Stavanger–Kristiansand express, route stv–ksa, the network’s busiest line at 508 820 boardings in FY2026. ↩
- Method and scope as footnoted in the sustainability section above; the two figures are the same number. ↩
- October carried 705 300 boardings, the thinnest month of the season, at 11.6% of the annual total. ↩